> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://andrewapp.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can we communicate with our patients via direct messaging on Andrew®?

Direct messaging is available on Andrew®. You can find it in the **“Messaging”** tab in the left-hand sidebar of your Andrew® dashboard or in a patient's file next to their first name.
*The built-in messaging feature is end-to-end encrypted. You can enable or disable it as needed, and share photos or PDF documents with complete confidentiality.*

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/e/6/bfe659253d6d1800/messagerie-1jpg_1kju2d5.jpg)

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/e/6/bfe659253d6d1800/messagerie-2jpg_76br34.jpg)