Q: How do I install Andrew®?

The app (Andrew® - Health Mobility) is available for free on the <a href="https://apps.apple.com/fr/app/andrew-mobilit%C3%A9-sant%C3%A9/id1643696007">App Store</a> (iPhone) and on <a href="https://play.google.com/store/apps/details?id=com.osteow.andrew&hl=fr">Google Play</a> (Android). It can be downloaded in just a few seconds

Q: How do I log in to Andrew® (Therapist)?

To access your Andrew® Pro account, you must first go to the website <a href="https://www.andrewapp.fr/"> https://www.andrewapp.fr/</a>. Once on the site, click on the “Andrew® Pro” section located at the top right of the page. Please note that the email address used to create your professional account cannot be used as a patient email address. If you wish to access the patient portal to view its content, you will need to create a patient account using a different email address. <img src="https://storage.crisp.chat/users/helpdesk/website/-/b/f/e/6/bfe659253d6d1800/connexionjpg_14kv55f.jpg" alt="" />

Question 1

What are the meditation, yoga, and Pilates sessions available in the app for?

Accepted Answer

What are the meditation, yoga, Pilates, and other wellness resources available in the app for? In addition to your rehabilitation exercises, Andrew® gives you access to a library of wellness resources: meditation, cardiac coherence, sophrology, yoga, Pilates, health podcasts, and more. These resources help you better manage stress, mitigate the effects of a sedentary lifestyle, and understand your body. Your physical therapist may recommend specific resources based on your situation.

Is this content included, or is there an additional cost? It is included in the access provided by your physical therapist. There is no additional charge.

Question 2

How do I install Andrew®?

Accepted Answer

The app (Andrew® - Health Mobility) is available for free on the App Store (iPhone) and on Google Play (Android).

It can be downloaded in just a few seconds

Question 3

How can you incorporate Andrew® into your physical therapy practice?

Accepted Answer

Andrew® was designed to help physical therapists enhance the quality of their care.

How? By freeing up their time and empowering patients.

Optimize your treatment time

One of the primary benefits of Andrew® is that it helps you make your patients more independent between sessions. They make guided progress outside the clinic, allowing you to reduce the number of follow-up sessions.

Free up time to take on new patients

By reducing redundant appointments, you increase your capacity to conduct more assessments. This is a concrete opportunity to:

better meet the demand in your area,
limit missed opportunities,

* and improve your hourly rate (since assessments are better compensated).

The second way to enhance your practice with Andrew® is through telemedicine.

First, the goal of telemedicine is not to replace in-person visits (legally, telemedicine cannot exceed 20% of your total annual practice volume). It allows you to gain flexibility and address many of the challenges of daily life.

Reduce last-minute cancellations

Is the patient unable to attend (due to transportation or childcare issues)? Offer a teleconsultation instead: you fill an empty slot and maintain continuity of care.

Lighten your workload with hybrid follow-ups

Some follow-ups can be conducted remotely, without the usual logistical constraints (travel for the patient, transition time, setup, etc.). Result: more efficient and targeted sessions (if an in-pers

Question 4

Which subscription should I choose?

Accepted Answer

Two individual plans are available:

“Get Started” for (€34.90/month, including tax) (billed annually)
“Get Better” for (€49.90/month, including tax) (billed annually), which includes Andrew® Coach and teleconsultations.
For multi-therapist practices, customized pricing is available. (Feel free to request a quote via the support chat or via the) form

You can also take advantage of a 15-day free trial, with no commitment and no credit card required. That’s enough time to test the tool with your patients and form your own opinion.

Question 5

How do I log in to Andrew® (Therapist)?

Accepted Answer

To access your Andrew® Pro account, you must first go to the website https://www.andrewapp.fr/. Once on the site, click on the “Andrew® Pro” section located at the top right of the page. Please note that the email address used to create your professional account cannot be used as a patient email address. If you wish to access the patient portal to view its content, you will need to create a patient account using a different email address.

Question 6

How do I bill my patients?

Accepted Answer

On Andrew®, you can create a Stripe account to bill for telemedicine consultations; simply enter the amount when you create the consultation. Billing is integrated into the telemedicine tool. Your patient can pay for the session directly from the app or browser, which simplifies administrative tasks.

For services covered by insurance, electronic submission is handled directly through the therapist’s billing software

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