Q: How do I install Andrew®?

The app (Andrew® - Health Mobility) is available for free on the <a href="https://apps.apple.com/fr/app/andrew-mobilit%C3%A9-sant%C3%A9/id1643696007">App Store</a> (iPhone) and on <a href="https://play.google.com/store/apps/details?id=com.osteow.andrew&hl=fr">Google Play</a> (Android). It can be downloaded in just a few seconds

Question 1

What are the meditation, yoga, and Pilates sessions available in the app for?

Accepted Answer

What are the meditation, yoga, Pilates, and other wellness resources available in the app for? In addition to your rehabilitation exercises, Andrew® gives you access to a library of wellness resources: meditation, cardiac coherence, sophrology, yoga, Pilates, health podcasts, and more. These resources help you better manage stress, mitigate the effects of a sedentary lifestyle, and understand your body. Your physical therapist may recommend specific resources based on your situation.

Is this content included, or is there an additional cost? It is included in the access provided by your physical therapist. There is no additional charge.

Question 2

How do I install Andrew®?

Accepted Answer

The app (Andrew® - Health Mobility) is available for free on the App Store (iPhone) and on Google Play (Android).

It can be downloaded in just a few seconds

Question 3

How can you incorporate Andrew® into your physical therapy practice?

Accepted Answer

Andrew® was designed to help physical therapists enhance the quality of their care.

How? By freeing up their time and empowering patients.

Optimize your treatment time

One of the primary benefits of Andrew® is that it helps you make your patients more independent between sessions. They make guided progress outside the clinic, allowing you to reduce the number of follow-up sessions.

Free up time to take on new patients

By reducing redundant appointments, you increase your capacity to conduct more assessments. This is a concrete opportunity to:

better meet the demand in your area,
limit missed opportunities,

* and improve your hourly rate (since assessments are better compensated).

The second way to enhance your practice with Andrew® is through telemedicine.

First, the goal of telemedicine is not to replace in-person visits (legally, telemedicine cannot exceed 20% of your total annual practice volume). It allows you to gain flexibility and address many of the challenges of daily life.

Reduce last-minute cancellations

Is the patient unable to attend (due to transportation or childcare issues)? Offer a teleconsultation instead: you fill an empty slot and maintain continuity of care.

Lighten your workload with hybrid follow-ups

Some follow-ups can be conducted remotely, without the usual logistical constraints (travel for the patient, transition time, setup, etc.). Result: more efficient and targeted sessions (if an in-pers

Question 4

How can I tell if my patient has done their exercises?

Accepted Answer

From your dashboard, you can track each patient’s exercise progress in real time. You can see who has completed their sessions and who is less consistent.

Question 5

What is a therapeutic education module?

Accepted Answer

These are short educational videos created by expert trainers for your patients. They cover topics such as pain management, neuropathies, kinesiophobia, common misconceptions, and cognitive behavioral therapy (CBT). The goal: to better inform your patients in order to improve their engagement and outcomes.

Question 6

How do I change my payment method?

Accepted Answer

To change your payment method, simply go to:

“Edit My Profile”
“Manage My Subscription” A Stripe page will open under the “Payment Method” section. You can then click on your payment method to remove it or add a new one via “+ Add a Payment Method”.

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