Articles on: 🩺 Therapists

Video conferencing is not working (Therapist)

Please check the following:

  • Up-to-date browser
  • Webcam and microphone enabled in your browser settings
  • Whether or not an error message appears
  • Internet connection status
  • Clear your cache (all browsing data)


If the problem persists after checking all these items, contact support via the chat bubble on our website or via contact@andrewapp.fr

Updated on: 24/04/2026

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