Video conferencing is not working (Therapist)
Please check the following:
- Up-to-date browser
- Webcam and microphone enabled in your browser settings
- Whether or not an error message appears
- Internet connection status
- Clear your cache (all browsing data)
If the problem persists after checking all these items, contact support via the chat bubble on our website or via contact@andrewapp.fr
Updated on: 24/04/2026
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